Terms of Use

• "Service" — the CatalysFit platform, including the web application, APIs, and associated features. • "Updates" — bug fixes, security patches, and minor improvements to the Service. • "New Versions" — major releases with significant new features (e.g., CatalysFit 2.0). • "Pack" — the product/license purchased by the User. • "User" or "Trainer" — the customer who has purchased a Pack and uses the Service.

A one-time payment grants the User a perpetual license to use the current version of the Service, as described at the time of purchase. • The license is personal, non-transferable, and single-user. • AI features included are those described at the time of Pack purchase. • The User may not resell, sublicense, or transfer their license to third parties.

This is an important point of our Terms: • Updates (bug fixes, security patches, and minor improvements) are FREE for life for all Users. • Major New Versions (e.g., CatalysFit 2.0) MAY be offered at an additional cost. • Existing Users retain full and permanent access to their purchased version, regardless of the release of New Versions. • New Versions are optional — they are not required to continue using the Service on the purchased version. • No previously purchased features will be removed or locked due to the launch of a New Version.

• The Service is intended for normal commercial use as a personal trainer. • Automated use, scripting, or API abuse is prohibited. • We reserve the right to implement reasonable usage limits if necessary to ensure Service quality for all Users. • Current usage limits are those stated at the time of Pack purchase. • Usage that negatively impacts infrastructure or other Users' experience may result in temporary or permanent restrictions.

• These Terms may be updated with 30 (thirty) days' prior notice, sent by email to the registered address. • Continued use of the Service after the 30-day period constitutes acceptance of the new Terms. • Material changes that reduce previously purchased functionality entitle the User to request a refund within 60 (sixty) days of the change notification. • In case of disagreement, the User may terminate their account before the new Terms take effect.

• The Service is provided on a "best-effort" basis, with no SLA (Service Level Agreement) guarantee. • Planned maintenance will be communicated with reasonable advance notice. • We are not responsible for unavailability caused by force majeure events, including but not limited to: AI provider changes, third-party infrastructure failures, natural disasters, pandemics, or government actions. • We strive to maintain the Service available 24/7, but brief interruptions may occur for maintenance and improvements.

• Prices may change for NEW purchases at any time without prior notice. • Existing Users KEEP their purchased features at the price paid (grandfathering). No additional charges will be applied to features already included in the purchased Pack. • Any future paid add-ons are optional and never mandatory to continue using the Service. • Promotions and discounts are valid exclusively under the conditions announced and are not retroactive.

• We reserve the right to discontinue the Service with 90 (ninety) days' notice by email. • If the Service is discontinued within 6 (six) months of purchase, the User will be entitled to a proportional refund for the remaining period. • After the 6 (six) month period from the date of purchase, no refund shall be due in case of Service discontinuation. • Data export will be available for 90 (ninety) days after the discontinuation notice. • We will make reasonable efforts to offer alternatives or migrations in case of discontinuation.

• AI-generated content is provided for guidance and suggestion purposes only. • AI content is NOT a substitute for professional medical, nutritional, or fitness advice. • The User is responsible for verifying, reviewing, and adapting all AI-generated content before applying it with their students. • We are not liable for the accuracy, completeness, or appropriateness of AI-generated content. • The User acknowledges that AI may generate inaccurate or inappropriate information and assumes full responsibility for the use of suggestions.

• CatalysFit's maximum liability is limited to the total amount paid for the purchased Pack. • We are not liable for indirect, incidental, special, consequential, or punitive damages. • The User is entirely responsible for their use of the platform with their clients/students, including the appropriateness of workouts and guidance provided. • This limitation applies to the fullest extent permitted by applicable law.

• The CatalysFit brand, source code, design, interfaces, and all original platform content are the exclusive property of CatalysFit. • User-generated content (student data, workout programs, settings) is the User's property. • The User grants CatalysFit a limited, non-exclusive, and revocable license to process their data solely for Service delivery. • Reproduction, distribution, or reverse engineering of the Service or any part thereof is prohibited.

• We reserve the right to terminate or suspend accounts that violate these Terms, with prior notification (except in cases of severe violation). • The User may terminate their account at any time. Data export will be available as described in the "Data & Privacy" section of the platform. • The applicable refund policy is available on the refund policy page. • After termination, User data will be handled in accordance with our Privacy Policy.

• These Terms are governed by Brazilian law, in compliance with the General Data Protection Law (LGPD — Law No. 13,709/2018). • For European Users, the provisions of the General Data Protection Regulation (GDPR — EU Regulation 2016/679) also apply. • Any dispute shall preferably be resolved through amicable mediation. • If mediation fails, the competent court shall be that of São Paulo, Brazil. • Nothing in these Terms limits consumer rights guaranteed by applicable law.

• The Service is provided "as-is" and "as-available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. • We do not guarantee uninterrupted access, error-free operation, or indefinite availability of the Service. • All AI-generated content — including workouts, macrocycles, reports, and suggestions — constitutes automated guidance only. The personal trainer is solely responsible for verifying the adequacy, safety, and appropriateness of any AI-generated content before applying it with their students or clients. • Use of AI-generated content is at the User's sole risk and responsibility.

• CatalysFit's total and cumulative liability to the User is limited to the amount actually paid by the User for the purchased Pack. • Under no circumstances shall CatalysFit's liability exceed the purchase price of the Pack. • CatalysFit shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages of any kind. • We are not liable for loss of revenue, loss of data, loss of business opportunities, lost profits, or any damages arising from the use or inability to use the Service. • The above limitations apply to the fullest extent permitted by applicable law.

• These Terms are governed by the laws of the Federative Republic of Brazil. • The forum of the Comarca de São Paulo, State of São Paulo, Brazil, is elected to resolve any disputes arising from these Terms, subject to the consumer's right to opt for the forum of their domicile, in accordance with the Brazilian Consumer Defense Code (Law No. 8,078/1990). • For international Users, the parties agree to seek resolution through mediation or arbitration before resorting to litigation, except where the User's local legislation requires a different forum.

• Neither party shall be liable for failures or delays in the performance of its obligations resulting from events beyond its reasonable control ("Force Majeure"). • Force Majeure events include, but are not limited to: changes to third-party AI provider APIs or terms, government regulations, natural disasters, pandemics, wars, cyber attacks, third-party infrastructure failures, and widespread telecommunications outages. • If third-party AI providers change their terms, pricing, or availability, the Service may be modified to accommodate such changes. In such cases, the User will be notified with reasonable advance notice.

• The User may export all their data at any time in standard formats (CSV and/or JSON) through the features available on the platform. • In the event of Service discontinuation, data export will remain available for a minimum of 90 (ninety) days after the discontinuation notice. • The User owns all content they create on the platform, including student data, customized workouts, assessments, periodization programs, and any other records generated by the User. • CatalysFit claims no ownership rights over User-created content.

• The Service is intended exclusively for individuals aged 18 or older. • By using the Service, the User represents and warrants that they are at least 18 years of age. • Individuals under 18 are not authorized to create an account, purchase Packs, or use the Service. • CatalysFit reserves the right to terminate accounts of Users found to be under 18, without right to a refund.

• The User agrees to indemnify, defend, and hold harmless CatalysFit, its directors, employees, and agents from any claims, damages, losses, costs, or expenses (including reasonable attorney fees) arising from: (a) the User's use of the Service; (b) violation of these Terms; (c) infringement of third-party rights; (d) content or data entered by the User into the platform. • This indemnification obligation survives account termination and the expiration of these Terms.

• The User (Trainer) is the data controller for their students' personal data entered into the platform. CatalysFit acts as the data processor for such data. • The Trainer is fully responsible for: (a) obtaining appropriate consent from students for collection and use of personal data; (b) informing students about the use of the platform and the processing of their data; (c) ensuring compliance with applicable data protection legislation (LGPD, GDPR, or local equivalent). • CatalysFit is not responsible for improper or unlawful use of student data by the Trainer. • In case of a data deletion request from a student, the Trainer must comply promptly, using the export and deletion tools available on the platform.

• If any provision of these Terms is found to be invalid, illegal, or unenforceable by any court of competent jurisdiction, the remaining provisions shall continue in full force and effect. • The invalid provision shall be replaced by a valid provision that most closely approximates the original intent.

• These Terms, together with the Privacy Policy and the Refund Policy, constitute the entire agreement between the User and CatalysFit regarding the use of the Service. • These Terms supersede all prior agreements, understandings, or communications, whether written or oral, relating to the subject matter of these Terms. • No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

The general provisions above apply to all users. The following jurisdiction-specific terms apply in addition to, and in the event of conflict prevail over, the general provisions, for the users described. — For EU / EEA / UK consumers — • Nothing in these Terms limits your statutory consumer rights. You retain the mandatory consumer protections of your country of habitual residence, including the right to bring a claim before the courts of your own country of residence under Regulation (EU) 1215/2012 (Brussels I recast) Art. 18. The São Paulo forum-selection clause in Section 16 does NOT apply to EU/EEA/UK consumers. • You have a 14-day statutory right of withdrawal under Directive 2011/83/EU. However, CatalysFit is digital content provided with immediate access. By clicking "Subscribe" or "Buy" and then accessing the Service before the 14-day period expires, you expressly request immediate performance and expressly acknowledge that you lose your right of withdrawal once we have begun performance, as permitted by Art. 16(m) of Directive 2011/83/EU. Our 14-day money-back guarantee (see Refund Policy) is a voluntary commercial benefit and is additional to (not a substitute for) your statutory rights. • Our liability to EU/UK consumers is not limited for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation, or any other matter for which liability cannot lawfully be excluded or limited. — For Brazilian consumers (CDC — Lei 8.078/1990) — • Nothing in these Terms limits the rights guaranteed by the Código de Defesa do Consumidor. You retain the right to bring a claim before the court of your own domicile (CDC Art. 101, I). • The liability cap in Sections 10 and 15 does NOT apply to fundamental obligations or to damages caused by defects in the Service (CDC Art. 51). The cap is the maximum claim for consequential/indirect damages only. • You have the 7-day right of reflection (arrependimento) on distance purchases under CDC Art. 49, in addition to any voluntary refund guarantee we offer. • Information in these Terms is written in clear language as required by CDC Art. 6, III. If any clause is ambiguous, the interpretation most favorable to the consumer prevails (CDC Art. 47). — For US consumers — • Sections 10 (Limitation of Liability) and 15 (Liability Cap) apply to the fullest extent permitted by applicable law in your state of residence. • The indemnification in Section 20 applies only to your own acts, omissions, and use of the Service and does not require you to indemnify us for liabilities we could have avoided through reasonable care. • Nothing in these Terms prevents you from filing a complaint with your State Attorney General, the Federal Trade Commission, or any regulatory authority. — HIPAA Disclaimer (United States) — • CatalysFit is NOT a HIPAA-covered entity. We do not offer Business Associate Agreements (BAAs). If you are a licensed healthcare provider (physician, physical therapist, nurse practitioner, etc.) and intend to use this Service in connection with treatment relationships where HIPAA applies, DO NOT enter patient PHI into the platform. The Service is intended for fitness and personal-training workflows, not for clinical or medical record keeping. — Minors — • By creating a Trainer account you attest that you are at least 18 years old. • You must not enter personal data about clients under the age of 13 (US — COPPA), 12 (Brazil — LGPD Art. 14), or the local age of digital consent, without verifiable parental or guardian consent documented by you. • We may suspend accounts that appear to process minors' data without proper consent.

• CatalysFit uses third-party AI providers to power features labeled "AI". The specific providers and underlying models may change at any time, at our sole discretion and without prior notice, for reasons including cost, reliability, and quality. • We may route individual requests to different models, and may degrade, slow, or throttle AI responses for accounts whose usage exceeds typical professional workloads, in order to protect service quality for all Users. • These measures are technical and operational — they do not constitute a modification of the Pack you purchased or a reduction of features. The feature set remains the same; only the underlying model, latency, or request ceiling may vary. • AI-generated content is a suggestion, not professional advice. You review, edit, and approve every output before applying it with your clients.

For questions, requests, or complaints regarding these Terms: 📧 Privacy / DPO: dpo@catalysai.app 📧 General support: support@catalysai.app 🌐 catalysfit.com